tracker issue : CF-3037968

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Title:

Bug 76102:(Watson Migration Closure)If you attempt to start an instance of an SMS gateway when the SMS server is off, the error message gives you no hint about it

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Status/Resolution/Reason: Closed/Won't Fix/

Reporter/Name(from Bugbase): A. Bakia / Bakia (A. Bakia)

Created: 03/21/2009

Components: Administrator, Administrator Console

Versions: 9.0

Failure Type: Unspecified

Found In Build/Fixed In Build: 0000 /

Priority/Frequency: Minor / Unknown

Locale/System: English / Platforms All

Vote Count: 0

Problem:

If you attempt to start an instance of an SMS gateway when the SMS server is off, the error message gives you no hint about it. 

I suggest that, in such a case, the error message let you know you must first start the Test SMS server. Currently, message only says the connection was refused.


Method:

Quite often, you go directly to the gateway-instances page in the administrator. It is natural to then expect that your SMS gateway instance will start. It won't, unless you had previously turned on the SMS Test Server. But the button to start that server is in the gateway-settings page. There is nothing to remind you to first stop at the gateway-settings page before proceeding to the gateway-instances page. So it's very easy to either be unaware of that button or to forget to start the SMS server.

Result:

"Information","Thread-54","03/21/09","08:45:43",,"SMSGateway (SMS Menu App - 5551212) Binding to SMSC"

"Information","Thread-54","03/21/09","08:45:44",,"SMSGateway (SMS Menu App - 5551212) Bind operation failed: java.net.ConnectException: Connection refused: connect"

"Warning","Timer-11","03/21/09","08:45:51",,"Gateway 'SMS Menu App - 5551212 (coldfusion.eventgateway.sms.SMSGateway)' has taken more than 30 seconds to start."

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3037968

External Customer Info:
External Company:  
External Customer Name: Bakia
External Customer Email: 4E2913DC4455DE13992016B6
External Test Config: 03/21/2009

Attachments:

Comments:

Affects small group and secerity is low. So closing the bug as NotWorthEffort.
Comment by Suchika S.
23902 | December 04, 2014 03:21:50 AM GMT
Dear ColdFusion Team, You are reacting to this after five and a half years. That is a lot of technology years! Chances are, this is no longer relevant anyway.
Comment by External U.
23903 | December 04, 2014 03:27:41 AM GMT