tracker issue : CF-4201447

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Title:

neo-websocket.xml is installed as a blank file

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Status/Resolution/Reason: Closed/Withdrawn/Duplicate

Reporter/Name(from Bugbase): Chad Adamson / Chad Adamson ()

Created: 03/06/2018

Components: Installation/Config, Installer

Versions: 2016

Failure Type: Others

Found In Build/Fixed In Build: ColdFusion 2016 Standard Trial /

Priority/Frequency: Normal /

Locale/System: / Win 2012 Server x64

Vote Count: 0

Unable to initialise WebSocket service: coldfusion.server.ServiceException: [C:\ColdFusion2016\cfusion\lib\neo-websocket.xml]coldfusion.wddx.WddxDeserializationException: WDDX packet parse error at line -1, column -1. Premature end of file..

neo-websocket.xml is installed as a blank file.

This causes WebSocket under Server Settings in the Administrator to throw an error.

I tried the installation on 2 different servers running Windows Server 2012 R2 Standard and got the same results.
Installer log reports the installation of neo-websocket.xml as a success.

I had to find a copy of the file on the internet to replace the blank one.

Attachments:

Comments:

Hi, Can you let me know which installer are you trying it on (the build number)? It can be found by logging in to ColdFusion Administrator and clicking on the i icon on top right icon. We do run our QE side tests on fresh installations and have never seen this issue. In fact i just tried installing the update 3 installers for ColdFusion 2016 and checked the lib folder, and the neo-websocket.xml file was present. If you still see this issue, can you share the ColdFusion installation logs with us? If even that doesn't resolve the issue, we can go in a call to verify the issue Thanks, Kailash
Comment by Kailash B.
27524 | April 13, 2018 12:05:40 PM GMT