tracker issue : CF-4200434

select a category, or use search below
(searches all categories and all time range)
Title:

Settings Summary throwing an error - ALLPDFSERVICEOBJ is undefined

| View in Tracker

Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce

Reporter/Name(from Bugbase): Mike Collins / Mike Collins ()

Created: 12/19/2017

Components: Administrator

Versions: 2016

Failure Type: Others

Found In Build/Fixed In Build: Updater5 /

Priority/Frequency: Normal /

Locale/System: / Windows 10 64 bit

Vote Count: 0

Problem Description:
I am receiving below error when opening CF Admin Setting Summary page.  I do not have any PDF Services defined.

Steps to Reproduce:
Go to Settings Summary Page
Actual Result:

Expected Result:
A clean page with no errors.

Any Workarounds: none

Error:
Variable ALLPDFSERVICEOBJ is undefined.
 
The error occurred in _report.cfm: line 1461
Called from _report.cfm: line 72
Called from _report.cfm: line 1
Called from index.cfm: line 41
-1 : Unable to display error's location in a CFML template.
Resources:
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.
Browser  	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Remote Address  	127.0.0.1
Referrer  	http://127.0.0.1:8516/CFIDE/administrator/navserver.cfm
Date/Time  	19-Dec-17 05:16 PM
Stack Trace
at cf_report2ecfm1733649864._factor59(/CFIDE/administrator/reports/_report.cfm:1461) at cf_report2ecfm1733649864._factor78(/CFIDE/administrator/reports/_report.cfm:72) at cf_report2ecfm1733649864.runPage(/CFIDE/administrator/reports/_report.cfm:1) at cfindex2ecfm902489598.runPage(/CFIDE/administrator/reports/index.cfm:41) 

coldfusion.runtime.UndefinedVariableException: Variable ALLPDFSERVICEOBJ is undefined.
	at coldfusion.runtime.CfJspPage._get(CfJspPage.java:449)
	at coldfusion.runtime.CfJspPage._get(CfJspPage.java:408)
	at coldfusion.runtime.CfJspPage._get(CfJspPage.java:387)
	at coldfusion.runtime.CfJspPage._autoscalarize(CfJspPage.java:1728)
	at cf_report2ecfm1733649864._factor59(/CFIDE/administrator/reports/_report.cfm:1461)
	at cf_report2ecfm1733649864._factor78(/CFIDE/administrator/reports/_report.cfm:72)
	at cf_report2ecfm1733649864.runPage(/CFIDE/administrator/reports/_report.cfm:1)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:253)
	at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:737)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:573)
	at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:3696)
	at cfindex2ecfm902489598.runPage(/CFIDE/administrator/reports/index.cfm:41)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:253)
	at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:737)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:573)
	at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)
	at coldfusion.filter.IpFilter.invoke(IpFilter.java:45)
	at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:505)
	at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:43)
	at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40)
	at coldfusion.filter.PathFilter.invoke(PathFilter.java:153)
	at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94)
	at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:78)
	at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
	at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)
	at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:60)
	at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
	at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
	at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62)
	at coldfusion.CfmServlet.service(CfmServlet.java:219)
	at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)
	at sun.reflect.GeneratedMethodAccessor54.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
	at java.security.AccessController.doPrivileged(Native Method)
	at javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
	at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
	at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:170)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:224)
	at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144)
	at java.security.AccessController.doPrivileged(Native Method)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143)
	at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at sun.reflect.GeneratedMethodAccessor52.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
	at java.security.AccessController.doPrivileged(Native Method)
	at javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
	at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
	at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190)
	at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144)
	at java.security.AccessController.doPrivileged(Native Method)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143)
	at coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:121)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at sun.reflect.GeneratedMethodAccessor52.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
	at java.security.AccessController.doPrivileged(Native Method)
	at javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
	at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
	at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190)
	at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144)
	at java.security.AccessController.doPrivileged(Native Method)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at sun.reflect.GeneratedMethodAccessor52.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
	at java.security.AccessController.doPrivileged(Native Method)
	at javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
	at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
	at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190)
	at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144)
	at java.security.AccessController.doPrivileged(Native Method)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143)
	at coldfusion.filter.ClickjackingProtectionFilter.doFilter(ClickjackingProtectionFilter.java:75)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at sun.reflect.GeneratedMethodAccessor52.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
	at java.security.AccessController.doPrivileged(Native Method)
	at javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
	at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
	at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190)
	at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144)
	at java.security.AccessController.doPrivileged(Native Method)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:474)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:363)
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:798)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1434)
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)

Attachments:

Comments:

@Mike I am unable to repro this issue with latest update of CF2016. Please share with us the following info 1. On which update of CF2016 you are facing this issue. 2. Browser on which you are hitting this issue.
Comment by Dattanand M.
160 | February 26, 2018 09:51:05 AM GMT