Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce
Reporter/Name(from Bugbase): Renil Raj / Renil Raj (Renil Raj)
Created: 08/16/2016
Components: Installation/Config, Connector
Versions: 10.0
Failure Type: Crash
Found In Build/Fixed In Build: Final /
Priority/Frequency: Critical / All users will encounter
Locale/System: English / Win 2008 Server R2 64 bit
Vote Count: 0
Problem Description:
ColdFusion 10 update 11 Site goes down in Production during Peak Hours. We need to restart the ColdFusion service in order to make the site available.
In order to remove this issue we created a scheduler which restarts the ColdFusion service every night on non peak hours. Now the frequency is less but issue is not resolved fully the Site goes down once in two days or three days.
We also tried to resolve this by installing the ColdFusion 10 update 18 but then even scheduler was not helping and on daily basis the Site was going down on peak hours so we uninstalled ColdFusion 10 update 18.
Found some of the articles which suggest to tune connectors but even after performing the suggested changes in server.xml and worker.properties file issue still exits
Steps to Reproduce:
Actual Result:
Expected Result:
Any Workarounds:
----------------------------- Additional Watson Details -----------------------------
Watson Bug ID: 4181617
External Customer Info:
External Company:
External Customer Name: Renil Raj
External Customer Email:
External Test Config: My Hardware and Environment details:
Windows Server 2008 R2 (64-Bit)
Apache
Java 1.7 32 Bit
ColdFusion 10 update 11/18
Attachments:
- August 17, 2016 00:00:00: 1_IMG2.png
Comments: