tracker issue : CF-4126649

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Title:

Raijin crashed on first time to CF Admin

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Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce

Reporter/Name(from Bugbase): Drew Nathanson / Drew Nathanson (Drew Nathanson)

Created: 03/09/2016

Components: General Server

Versions: 2016

Failure Type: Unspecified

Found In Build/Fixed In Build: Alpha_v12 /

Priority/Frequency: Trivial / Unknown

Locale/System: English / Win All

Vote Count: 0

Problem Description:
Once CF was installed, and the initial setup page was complete, it prompted to go into CF Admin. Upon entering that page, CF simply froze. After several attempts to get it to function correctly, I was required to uninstall cf and then re-install again. Second time worked correctly.

Steps to Reproduce:
Normal install process. 

Actual Result:
CF crashed after entering in the cf administrator for the first time. 

Expected Result:
I expected to see the administrator page.

Any Workarounds:
Un-install CF and re-install.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4126649

External Customer Info:
External Company:  
External Customer Name: Drew Nathanson
External Customer Email: DREW@TECHNICALSYNERGY.COM
External Test Config:

Attachments:

Comments:

Adding BUG AUDIT TRAIL ********action: updated fieldName: Reason newValue: CannotReproduce oldValue: PRHaveInfo oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2015-09-08 07:50:05.0 action: updated fieldName: Date Closed newValue: 2015-09-08 00:50:05.0 oldValue: Blank oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2015-09-08 07:50:05.0 action: updated fieldName: Closed By newValue: vmannebo oldValue: Blank oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2015-09-08 07:50:05.0 action: updated fieldName: Owner newValue: Blank oldValue: suchsing oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2015-09-08 07:50:05.0 action: updated fieldName: State newValue: Closed oldValue: Open oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2015-09-08 07:50:05.0 action: updated fieldName: Status newValue: Withdrawn oldValue: ToTrack oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2015-09-08 07:50:05.0 action: updated fieldName: State newValue: Open oldValue: Open oprid: prerelease recordName: RQ_DEFECT timpestamp: 2015-08-27 19:24:32.0 action: updated fieldName: Status newValue: ToTrack oldValue: ToTrack oprid: prerelease recordName: RQ_DEFECT timpestamp: 2015-08-27 19:24:32.0 action: updated fieldName: Reason newValue: PRHaveInfo oldValue: PRNeedInfo oprid: prerelease recordName: RQ_DEFECT timpestamp: 2015-08-27 19:24:32.0 action: updated fieldName: Status newValue: ToTrack oldValue: Unverified oprid: suchsing recordName: RQ_DEFECT timpestamp: 2015-08-27 14:05:35.0 action: updated fieldName: Reason newValue: PRNeedInfo oldValue: Blank oprid: suchsing recordName: RQ_DEFECT timpestamp: 2015-08-27 14:05:35.0
Comment by CFwatson U.
3614 | March 09, 2016 04:25:05 AM GMT
Added By: PreRelease User User Name:Drew Nathanson Note Added: Suchika, I would love to provide you the logs however they no longer exist. Since I couldn't get CF to start after the initial crash, I had to uninstall Raijin and start over. It would appear that any log files were probably removed by me to avoid any confusion with new log files. Sorry about that. Date Added :2015-08-27 19:24:32.0 Added By:suchsing Note Added: Hi Drew, Can you please attach server logs ? This would help us to understand the reason behind CF freezing. Also details about your platform,browser you are using. Thanks, Suchika. Date Added :2015-08-27 14:05:37.0 Added By: PreRelease User User Name:Drew Nathanson Note Added: Entered Bug. Date Added :2015-08-19 23:08:19.0
Comment by CFwatson U.
3615 | March 09, 2016 04:25:06 AM GMT