Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce
Reporter/Name(from Bugbase): justin stratton / justin stratton (justin stratton)
Created: 02/25/2015
Components: Installation/Config, Config
Versions: 10.0
Failure Type: Non Functioning
Found In Build/Fixed In Build: Final /
Priority/Frequency: Major / Some users will encounter
Locale/System: English / Win 2008 Server R2 64 bit
Vote Count: 0
Problem Description:
Our application server is scheduled for a nightly reboot, and upon restart, the Cold Fusion Application Service fails to start. We have also attempted to use "net stop" and "net start" to bounce the service, but the service does not come back up on its own. The only way we can get the service to successfully start is by manually starting it in the Services GUI.
A primary reason for our nightly reboot is ColdFusion's JavaVM heap space management, especially on a 32-bit platform (necessary for COM object support).
However, we have 3 servers that are suffering from this issue, including a 64-bit version of ColdFusion 11.
Steps to Reproduce:
ColdFusion 10, Update 11, 32-bit
Set Windows Task for a reboot (shutdown -r -f -t 60)
-or-
Set Windows Task for Net-Stop, and Net-Start (scheduled for 15 minutes after the "stop" to give it time)
Actual Result:
Service will not actually be started.
Expected Result:
Service is started
Any Workarounds:
Manually start the service
----------------------------- Additional Watson Details -----------------------------
Watson Bug ID: 3945110
External Customer Info:
External Company:
External Customer Name: justin
External Customer Email:
External Test Config: Windows Server 2008 R2 - 64 Bit
ColdFusion 10, Update 11, 32 Bit
IIS 7.5, 32 bit application pool
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