tracker issue : CF-3910530

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Title:

Latest installer will not allow update 3 to deinstall

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Status/Resolution/Reason: Closed/Withdrawn/AsDesigned

Reporter/Name(from Bugbase): Adam Cameron / Adam Cameron (Adam Cameron)

Created: 12/16/2014

Components: Hot Fix Installer

Versions: 11.0

Failure Type:

Found In Build/Fixed In Build: CF11_Final /

Priority/Frequency: Major / Some users will encounter

Locale/System: ALL / Platforms All

Vote Count: 1

I installed CF11 from the installed downloaded from Adobe on 15/12/2014. This includes update 3.

I need to deinstall it because of a bug that breaks my code, but I cannot. It offers the option to deinstall it, but it will not deinstall.

I presume this is something to do with the text on the updater page stating it's embedded. Be this as it may... so should the other two updaters, and I should be able to retrograde to them.

Especially if the alternative is to completely deinstall to get away from this new bug you've added in updater 3!

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3910530

External Customer Info:
External Company:  
External Customer Name: Adam Cameron.
External Customer Email:  
External Test Config: My Hardware and Environment details:

Attachments:

Comments:

.......................+1
Vote by External U.
9287 | December 16, 2014 04:18:32 PM GMT
As Update 3 is baked into the new installers, this will not be possible.
Comment by Vamseekrishna N.
9284 | January 05, 2015 01:52:35 AM GMT
There's still a bug here then. The option to remove it should not be offered on the updater screen. And, also, if I cannot back it out, you'd better crack on and get all the regressions updater 3 threw into the mix sorted out!
Comment by External U.
9285 | January 05, 2015 02:42:35 AM GMT
Hi Vamsee, I agree the option to remove it should not be offered on the updater screen. When I realized the baked-in Update 3 couldn't be removed, I was thankful I had a copy of the CF11 Final installer. Thanks!, -Aaron
Comment by External U.
9286 | January 06, 2015 05:12:42 AM GMT