tracker issue : CF-3790251

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Title:

Unable to connect to websocket over SSL

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Status/Resolution/Reason: Closed/Fixed/

Reporter/Name(from Bugbase): Johny Amador / Johny Amador (ianjjac)

Created: 07/16/2014

Components: Web Socket

Versions: 11.0

Failure Type: Usability Issue

Found In Build/Fixed In Build: CF11_Final / 291855, 291899

Priority/Frequency: Normal / Most users will encounter

Locale/System: English / Win 2008 Server R2 64 bit

Vote Count: 0

Listed in the version 11.0.03.292480 Issues Fixed doc 
Problem Description:
I have configured the websockets settings to use SSL i have the keystore in pkcs12 format and also the keystore password, but when the page loads the connection cannot be established with the websocket, also the default port 8543 is open.
Steps to Reproduce:
Load the site 

Actual Result:
Any websocket welcome message is received over the console
Expected Result:
Welcome message from websocket connection over ssl
Any Workarounds:
Restart the coldfusion server

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3790251

External Customer Info:
External Company:  
External Customer Name: ianjjac
External Customer Email:  
External Test Config: My Hardware and Environment details:

Attachments:

Comments:

The license type is enterprise
Comment by External U.
11615 | July 16, 2014 06:12:51 PM GMT
Hi, Is your coldfusion server also running over https using the same ssl certificate? Is it self-signed certificate? Regards, Nimit
Comment by Nimit S.
11616 | August 13, 2014 05:24:55 AM GMT
Good morning Nimit, thanks for your response. No, we aren't running the coldfusion server over https. Yes, is a self-signed certificate and we converted to correct format with the java keytool
Comment by External U.
11617 | August 13, 2014 11:09:35 AM GMT
If you are using self-signed certificate then configure ColdFusion to run over SSL using the same certificate. It should work fine. If you still find any issue then let us know.
Comment by Nimit S.
11618 | August 18, 2014 08:01:41 AM GMT
I configured coldfusion to run over SSL enabling the RMI over SSL with the same certificate that we are using for the websocket, then i tested my websocket application again and the result was the same: "unable to connect to the websocket"
Comment by External U.
11619 | August 18, 2014 01:26:54 PM GMT
You need more information?, could you please be a little bit specific with the information that you need? thank you
Comment by External U.
11620 | August 29, 2014 10:53:00 AM GMT
PKCS12 format was not working properly. This issue is fixed and fix will be available as part of upcoming update of ColdFusion 11.
Comment by Nimit S.
11621 | November 04, 2014 05:11:31 AM GMT
Verified this is fixed. Thanks!, -Aaron
Comment by External U.
11622 | February 03, 2015 12:02:25 AM GMT