tracker issue : CF-3621124

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Title:

Scheduleted Task problem aftter update 11 in CF 10

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Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce

Reporter/Name(from Bugbase): Fabio Morandini / Fabio Morandini (m.fabiooooo)

Created: 08/29/2013

Components: Scheduler

Versions: 10.0

Failure Type: Performance Issue

Found In Build/Fixed In Build: Final / CF10_Update14

Priority/Frequency: Major / All users will encounter

Locale/System: English / Win 2008 Server

Vote Count: 4

Problem Description: After update CF10 with update 11 (http://helpx.adobe.com/coldfusion/kb/coldfusion-10-update-11.html) we have a problem on click on "Scheduleted Task" in CF administrator. There is :500 - Internal server error.  In Log file application.log there is the log error: '' The specific sequence of files included or processed is: C:\ColdFusion10\backoffice\wwwroot\CFIDE\administrator\scheduler\scheduletasks.cfm, line: 188
Before update, no error.

Steps to Reproduce: Update CF10 wiyh update 11, login cf administrator, click on "Scheduleted Task" in "Server Setting" menù.

Actual Result: Error. We can't work with scheduleted page

Expected Result: run the scheduleted task

Any Workarounds:no

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3621124

External Customer Info:
External Company:  
External Customer Name: m.fabiooooo
External Customer Email:  
External Test Config: My Hardware and Environment details:

HW: 

DELL  T610

Processor: Intel Xeon E5520 2.26 GHz

RAM : 32 GB



OS: Windows 2008 Web Server (64-bit)-SP2

Attachments:

  1. August 29, 2013 00:00:00: 1_application-log.jpg
  2. September 04, 2013 00:00:00: 2_cf10_11.png

Comments:

We have 3 instances, in all same error.
Comment by External U.
14601 | August 29, 2013 04:05:05 AM GMT
Same problem, it sems to be a static path to the developpers final version on drive E: Stack Trace at cfscheduletasks2ecfm672758571._factor31(E:/cf10_final/cfusion/wwwroot/CFIDE/administrator/scheduler/scheduletasks.cfm:188) at cfscheduletasks2ecfm672758571.runPage(E:/cf10_final/cfusion/wwwroot/CFIDE/administrator/scheduler/scheduletasks.cfm:1)
Comment by External U.
14602 | September 04, 2013 10:19:09 AM GMT
Big impact, I can not release without manageing scheduled Task!
Vote by External U.
14614 | September 04, 2013 10:27:33 AM GMT
I have the same problem after updating a server. I updated another and didn't have this issue with it.
Vote by External U.
14615 | September 23, 2013 07:25:26 AM GMT
We are not able to reproduce it . Can you share your neo-cron.xml file(inside lib)?
Comment by Suchika S.
14603 | September 26, 2013 04:34:52 AM GMT
solved a few days ago
Comment by External U.
14604 | September 26, 2013 06:52:24 AM GMT
Interestingly I get this on 2 of my 3 instances. Luckily the one that has all our tasks is currently working. m.fabiooooo how did you resolve the issue?
Comment by External U.
14605 | October 28, 2013 09:34:50 PM GMT
Any update on how to fix this issue? Please help.
Comment by External U.
14606 | March 28, 2014 03:58:56 PM GMT
We are not able to see this error. Could it be that your neo-cron.xml file (inside lib) is corrupt? Can you share the same and/or exception log files?
Comment by Vamseekrishna N.
14607 | April 11, 2014 10:21:32 AM GMT
I have the same problem. Please advise.
Comment by External U.
14608 | August 23, 2014 08:33:47 AM GMT
I have the same problem. Please advise.
Vote by External U.
14616 | August 23, 2014 08:33:57 AM GMT
We could not reproduce the bug even in Update 14. If anyone is still facing the issue after Update14 please let us know . We would re-open the bug then.Also ,please provide the exact steps to repro the bug.
Comment by Suchika S.
14609 | October 14, 2014 05:09:05 AM GMT
hi. The "TASK NAME" must not include special characters as &,%, /, etc.... Delete the task and recreate it without special characters if the problems remain necessary to act on the file cf_root \ lib \ neo-cron.xml. Create the file cf_root \ lib \ neo-cron.xml empty. Then create the task without special characters in the Task name
Comment by External U.
14610 | October 14, 2014 08:08:35 AM GMT
@m.fabiooooo, that is a separate bug #CF-3701046 that was fixed in update 14.
Comment by Rupesh K.
14611 | October 28, 2014 12:37:22 AM GMT
Same Bug Version 10,0,13,282462 Tomcat Version 7.0.23.0 Edition Enterprise Stack Trace at cfscheduletasks2ecfm672758571._factor31(E:/cf10_final/cfusion/wwwroot/CFIDE/administrator/scheduler/scheduletasks.cfm:188) at cfscheduletasks2ecfm672758571.runPage(E:/cf10_final/cfusion/wwwroot/CFIDE/administrator/scheduler/scheduletasks.cfm:1) Martin Widmer123 (Sep 4, 2013) had the same path in his stacktrace. This is strange, because Drive E:/ does not even exist on this machine. CF is located at C:/ColdFusion10/cfusion My neo-cron.xml file is empty, what probably is the issue for this error. To reproduce this error, empty your neo-cron.xml file, restart CF and go to admin -> scheduled tasks
Comment by External U.
14612 | November 18, 2014 05:29:59 AM GMT
This problem still exists, just ran into it and now my scheduled tasks in the admin are broken. I have all CF10 updates installed.
Vote by External U.
14617 | February 27, 2015 11:37:30 AM GMT
This bug is NOT fixed. Just encountered on Update 15. First noticed the issue when a cfschedule tag in the code threw a null pointer error. Went to look at the Scheduled Tasks in CF Admin, and just get this error. No idea how to clean things up and get our tasks working again. Server Details Server Product ColdFusion Version 10,0,15,292620 Tomcat Version 7.0.54.0 Edition Standard Operating System Windows Server 2008 R2 OS Version 6.1 Update Level /C:/ColdFusion10/cfusion/lib/updates/chf10000015.jar
Comment by External U.
14613 | February 27, 2015 11:47:46 AM GMT