tracker issue : CF-3041667

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Title:

Bug 83372:(Watson Migration Closure)We've recently upgraded from CF 8 Enterprise to CF 9 Enterprise with hotfix 1

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Status/Resolution/Reason: Closed/Won't Fix/LowImpact

Reporter/Name(from Bugbase): Ciaran Archer / Ciaran Archer (ciaranarcher)

Created: 06/17/2010

Components: Server Monitoring

Versions: 9.0

Failure Type: Unspecified

Found In Build/Fixed In Build: 9,0,0,251028 /

Priority/Frequency: Major / Unknown

Locale/System: English / Win All

Vote Count: 4

Problem:

We've recently upgraded from CF 8 Enterprise to CF 9 Enterprise with hotfix 1. What we have noticed is that some CF 9 counters accessed via perfmon are now giving crazy values, specifically Avg Req Time which fluxuates between 0 and a numbers in their billions. I recall something very similar happening when we upgraded to CF 8, but that was addressed by the following hotfix:http://kb2.adobe.com/cps/404/kb404026.htmlDiscussion here:http://forums.adobe.com/thread/38472In that issue the cfperfmon_8.dll was replaced. Three of our recently upgraded Windows Server 2008 CF 9 servers are displaying a very similar issue. In my Windows event log I'm seeing a lot of these events:*** The data buffer created for the "ColdFusion 9 Application Server" service in the "C:\Windows\system32\cfperfmon_9.dll" library is not aligned on an 8-byte boundary. This may cause problems for applications that are trying to read the performance data buffer. Contact the manufacturer of this library or service to have this problem corrected or to get a newer version of this library.  ***That's pretty much it!
Method:

- Upgrade a Windows 2008 CF8 Enterprise server  to CF 9 Enterprise. - Allow performance monitoring via CF Admin- Log onto the server and open Perfmon- Add the CF 9 jrun counter for Avg Req Time- Witness the insanely high spikes and clearly incorrect data- Go to the Windows event log and observe the warnings mentioned in my summary.
Result:

The data buffer created for the "ColdFusion 9 Application Server" service in the "C:\Windows\system32\cfperfmon_9.dll" library is not aligned on an 8-byte boundary. This may cause problems for applications that are trying to read the performance data buffer. Contact the manufacturer of this library or service to have this problem corrected or to get a newer version of this library.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3041667

External Customer Info:
External Company:  
External Customer Name: Ciaran Archer
External Customer Email: 33755F1F44B60A7D992016B7
External Test Config: 06/17/2010

Attachments:

Comments:

Very similiar problem here, x64 ver of Win 2003. Perf monitors not working.
Vote by External U.
22055 | November 11, 2011 12:55:43 AM GMT
Same problem with clean CF9 install on Win 2003 Standard x64
Vote by External U.
22056 | November 11, 2011 12:55:44 AM GMT
This bug has been voted..
Vote by External U.
22057 | November 11, 2011 12:55:45 AM GMT
I upgraded from CF8 Standard to CF9 Standard and I also have the same problem with ART showing over 4 billion. Furthermore, I uninstalled CF9 and removed the CF9 folder completely and removed all registry entries and reinstalled CF8 and the problem is now showing up in CF8. Is it possible that something else is installed with CF9 that is causing this issue?
Vote by External U.
22058 | November 11, 2011 12:55:47 AM GMT