tracker issue : CF-4204154

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Title:

EET#536-CF11 :Out of heap error while reading PDF files

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Status/Resolution/Reason: Closed/Fixed/Fixed

Reporter/Name(from Bugbase): / ()

Created: 04/08/2019

Components: Document Management, PDF manipulation

Versions: 11.0

Failure Type:

Found In Build/Fixed In Build: HF11 Latest / CF11U19

Priority/Frequency: Normal / Some users will encounter

Locale/System: /

Vote Count: 0

Problem:  CF11  Update 18: Out of heap error while reading PDF files

Method:  

Step 1: Run the attached sample code.

Step 2: Select the “browse” button and try to upload any of the attached PDF file.

Result:

CF throws OOM error. 

Exception in thread "ServerThread" java.lang.OutOfMemoryError: Java heap space
Mar 01, 2019 5:18:12 PM org.jboss.netty.channel.socket.nio.AbstractNioWorker
WARNING: Unexpected exception in the selector loop.
java.lang.OutOfMemoryError: Java heap space

Mar 01, 2019 5:18:12 PM org.jboss.netty.channel.socket.nio.AbstractNioWorker
WARNING: Unexpected exception in the selector loop.
java.lang.OutOfMemoryError: Java heap space


Expected: Issue is specific to CF11 and works fine on CF2016 and CF2018.

Workaround: NA

Note: Hotfix was provided by Gibson team:

 The jar was picked from: \\bxxsxxx\bxxxs03\ColdFusion\hotfixes\cf11_hotfixes\PDF-flatten-OOM

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