tracker issue : CF-3810506

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Title:

CF Error when checking for updates

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Status/Resolution/Reason: Closed/Withdrawn/Duplicate

Reporter/Name(from Bugbase): Adam Cameron / Adam Cameron (Adam Cameron)

Created: 08/22/2014

Components: Hot Fix Installer

Versions: 10.0

Failure Type:

Found In Build/Fixed In Build: Final /

Priority/Frequency: Major / Some users will encounter

Locale/System: English / Platforms All

Vote Count: 0

Duplicate ID:	CF-3577840

This is a new install of CF10, and I'm trying to apply the updates I need to make it secure.

When I got to Server Update > Updates, after some seconds I get this:

The following information is meant for the website developer for debugging purposes.
Error Occurred While Processing Request
A timeout occurred while attempting to lock updatecheck.
 
The error occurred in index.cfm: line 92
Called from index.cfm: line 37
Called from index.cfm: line 1
Called from index.cfm: line 92
Called from index.cfm: line 37
Called from index.cfm: line 1
-1 : Unable to display error's location in a CFML template.
Resources:
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.
Browser  	Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36
Remote Address  	127.0.0.1
Referrer  	http://127.0.0.1:8501/CFIDE/administrator/navserver.cfm
Date/Time  	22-Aug-14 12:52 PM
Stack Trace
at cfindex2ecfm510158214._factor4(C:/work/cf10_updates/cfusion/wwwroot/CFIDE/administrator/updates/index.cfm:92) at cfindex2ecfm510158214._factor7(C:/work/cf10_updates/cfusion/wwwroot/CFIDE/administrator/updates/index.cfm:37) at cfindex2ecfm510158214.runPage(C:/work/cf10_updates/cfusion/wwwroot/CFIDE/administrator/updates/index.cfm:1) 
 at cfindex2ecfm510158214._factor4(C:/work/cf10_updates/cfusion/wwwroot/CFIDE/administrator/updates/index.cfm:92) at cfindex2ecfm510158214._factor7(C:/work/cf10_updates/cfusion/wwwroot/CFIDE/administrator/updates/index.cfm:37) at cfindex2ecfm510158214.runPage(C:/work/cf10_updates/cfusion/wwwroot/CFIDE/administrator/updates/index.cfm:1) 

I'm not so concerned about the fact that it's erroring as it cannot reach the outside world, and is timing out.

But how amateur are you guys to not have an onError() in place to present a decent error message here?!

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3810506

External Customer Info:
External Company:  
External Customer Name: Adam Cameron.
External Customer Email:  
External Test Config: My Hardware and Environment details:

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