tracker issue : CF-3192782

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Title:

When using DDX to merge certain pdf files, we get the following error "failed: DDXM_S18005: An error occurred in the PrepareTOC phase"

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Status/Resolution/Reason: Closed/Fixed/

Reporter/Name(from Bugbase): Brian Stewart / Brian Stewart (Brian Stewart)

Created: 05/17/2012

Components: Document Management, PDF manipulation

Versions: 9.0.1

Failure Type:

Found In Build/Fixed In Build: 9.0.1 /

Priority/Frequency: Normal / Few users will encounter

Locale/System: English / Win 2008 Server R2 64 bit

Vote Count: 0

When using DDX to merge certain pdf files, we get the following error:

failed: DDXM_S18005: An error occurred in the PrepareTOC phase while building <TableOfContents>. Cause given.

We are running Coldfusion 9.0.1 on a Windows Server 2008 R2 64-bit server.
The error occurs only on certain pdf files, and only if we include them in the table of contents.

There was a similar bug in Coldfusion 8 that was fixed, but it looks like it's come back again in Coldfusion 9.

I've attached a zip file containing the following files:
merge.cfm - loops over both pdf files and both ddx files to run 4 different DDX actions and dumps out the result variable.  It tries the following combinations:
  good+good without table of contents (success)
  bad+bad without table of contents (success)
  good+good with table of contents (success)
  bad+bad with table of contents (failure)

merge_no_toc.ddx - the ddx file that does NOT include the pdfs in the table of contents
merge_no_toc.ddx - the ddx file that includes the pdfs in the table of contents

good.pdf - the pdf file that works with or without being in the table of contents
bad.pdf - the pdf file that works ONLY if it is NOT included in the table of contents

output.jpg - a screenshot of the output that I get
good.jpg - a screenshot of the good pdf and the Fronts tab in Document Properties
bad.jpg - a screenshot of the bad pdf and the Fronts tab in Document Properties
fonts.jpg - a screenshot of the fonts available according to ColdFusion Administrator - ArialMT and Helvetica are listed

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3192782

External Customer Info:
External Company:  
External Customer Name: bw_bloodletter
External Customer Email:  
External Test Config: My Hardware and Environment details:

Attachments:

  1. May 18, 2012 00:00:00: 1_merge.zip

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