Status/Resolution/Reason: Closed/Fixed/
Reporter/Name(from Bugbase): Andrew O / Andrew O (Andrew O)
Created: 09/30/2009
Components: CFIMAGE
Versions: 9.0
Failure Type: Unspecified
Found In Build/Fixed In Build: 0000 / 255778
Priority/Frequency: Normal / Unknown
Locale/System: English / Win All
Vote Count: 0
Problem:
No response reporting to CF8.0.1 so trying CF9 bug report.Certain JPG images from certain digital cameras cannot be loaded and then saved using CF image functions (whether with manipulation or not). If the image (200KB) is loaded and then saved, the result is a gray box with roughly the same size, with or without resize.In CF9 GMC : The problem does not occur.In CF8.0.1 CHF3 with HF for 71557 : The problem occurs all the time.In CF8.0.1 CHF3 without HF for 71557 : Image can process without grey box, but size of 50x50 thumbnail is large (100Kb, vs. 2Kb on CF9 using highestPerformance).In CF8.0.1 CHF2 with HF for 71557 : The problem occurs all the time.Example Image: at http://203.115.213.20/UAT_MY/DSCN1570.jpgOf late, more and more users are encountering this problem so an urgent fix is needed soon. Also my appeal is to, please fix it in CF8 instead of requiring users to upgrade to CF9 as we might need some time for that. Thanks!
Method:
1) Download offending image from our test rig: http://203.115.213.20/UAT_MY/DSCN1570.jpg2) Execute the following code:<CFSET IM=ImageRead("C:\DSCN1570.JPG")><cfset ImageResize(IM,300,200,"highPerformance")><cfset ImageWrite(IM,"C:\DSCN1570-2.JPG")>or even just:<CFSET IM=ImageRead("C:\DSCN1570.JPG")><cfset ImageWrite(IM,"C:\DSCN1570-2.JPG")>
Result:
----------------------------- Additional Watson Details -----------------------------
Watson Bug ID: 3040236
External Customer Info:
External Company:
External Customer Name: Andrew O
External Customer Email: 217D28CC45BB037A992015A9
External Test Config: 09/30/2009Attachments:
Comments: