tracker issue : CF-3872385

select a category, or use search below
(searches all categories and all time range)
Title:

Some X-Axis Labels Don't Show

| View in Tracker

Status/Resolution/Reason: Closed/Fixed/

Reporter/Name(from Bugbase): jesse ferraro / jesse ferraro (jesse ferraro)

Created: 12/12/2014

Components: Charting/Graphing

Versions: 11.0

Failure Type:

Found In Build/Fixed In Build: CF11_Final /

Priority/Frequency: Normal / Some users will encounter

Locale/System: English / Win 2012 Server x64

Vote Count: 0

Listed in the version 2016.0.0.297996 Issues Fixed doc
Verification notes: verified_possibly_fixed on July 30, 2017 using build 2016.0.01.298513 
Problem Description: When having labels that are multiple words, or longer words, some labels will not be rendered, even when the labels are angled -45 to -90 degrees to provide more room

Steps to Reproduce: See attached file "chartExample.txt" for reproduction code.

Actual Result: Chart renders with some labels on the x-axis missing

Expected Result: Chart should render with all labels on the x-axis, especially when angled -45 to -90 degrees to provide more room

Any Workarounds: None that I've found

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3872385

External Customer Info:
External Company:  
External Customer Name: porkchop520
External Customer Email:  
External Test Config: My Hardware and Environment details: ColdFusion 11, Windows Server 2012, IIS 8

Attachments:

  1. December 12, 2014 00:00:00: 1_Graph_Information.zip

Comments:

-- Attached Reproduction Files -- File chartExample.txt includes ColdFusion code to reproduce the issue. I've made dummy labels that are the same character length as our labels (although these labels are a single word, whereas ours are multiple words). File chartExampleStyles.txt is the JSON string that we use to style our charts. -- Attached Screenshot Files -- All graph example screenshots have labels blacked out due to the nature of the data. graphExample1.jpg has our labels at a -45 degree angle graphExample2.jpg has our labels at a -90 degree angle graphExample3.jpg has the character length of our labels, at a -45 degree angle
Comment by External U.
9437 | December 12, 2014 09:50:28 AM GMT
I think I've found a solution for this issue. I had to add "items-overlap":true to my scale-x styles. This seemed to fix the problem, although, the solution was hard to find and I had to resort to using Google to find it. Is there anywhere in the documentation where I can find all the options for styling a chart via JSON? Solution reference link: http://stackoverflow.com/questions/25786749/cfchart-all-x-axis-labels-are-not-displaying
Comment by External U.
9438 | December 12, 2014 10:42:54 AM GMT
I've since found the documentation for putting together the JSON object. I would highly recommend putting this somewhere in the cfchart documentation. http://www.zingchart.com/docs/json-attributes-syntax/
Comment by External U.
9439 | December 12, 2014 11:04:44 AM GMT
Hi Adobe, As noted by user, issue is fixed by adding "items-overlap":true to scale-x styles. The ticket's current status/resolution ("Closed/Fixed") indicates Adobe made a behavioral or documentation change. What change was made? If no change was made, then "Closed/Fixed" is the wrong status/resolution for this ticket. Thanks!, -Aaron
Comment by Aaron N.
9440 | July 30, 2017 10:45:28 PM GMT
*bump* Hi Adobe, User fixed issue himself. Why is this ticket marked "Closed/Fixed"? Wouldn't it be "Closed/NotABug"? If there was a bug, what was the bug? Thanks!, -Aaron
Comment by Aaron N.
9441 | October 01, 2017 07:29:18 AM GMT