tracker issue : CF-3927019

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Title:

Problems Installing Coldfusion 11 with Yosemite

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Status/Resolution/Reason: Closed/Withdrawn/

Reporter/Name(from Bugbase): Bob Blackman / Bob Blackman (Bob Blackman)

Created: 01/24/2015

Components: Administrator

Versions: 11.0

Failure Type: Non Functioning

Found In Build/Fixed In Build: CF11_Final /

Priority/Frequency: Trivial / Unknown

Locale/System: English / Mac 10.10 64 bit

Vote Count: 0

Problem Description: I installed CF 11 and the ColdFusion 11 Update 3 hotfix.  When first trying to access the CF Administrator (http://localhost:8500/CFIDE/administrator/index.cfm), I receive this error:

The Graphing service is not available.
This exception is usually caused by service startup failure. Check your server configuration.
The error occurred in C:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/Application.cfm: line 95
Called fromC:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/Application.cfm: line 85
Called fromC:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/Application.cfm: line 4
Called fromC:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/Application.cfm: line 1

Steps to Reproduce:  Install Yosemite, install CF11, install CF11 Update 3 hotfix.  Open Safari and go to http://localhost:8500/CFIDE/administrator/index.cfm

Actual Result:

The Graphing service is not available.
This exception is usually caused by service startup failure. Check your server configuration.
The error occurred in C:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/Application.cfm: line 95
Called fromC:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/Application.cfm: line 85
Called fromC:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/Application.cfm: line 4
Called fromC:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/Application.cfm: line 1

Expected Result:

Administrator page opens

Any Workarounds:

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3927019

External Customer Info:
External Company:  
External Customer Name: Bob
External Customer Email:  
External Test Config: My Hardware and Environment details:



MacBook Pro (15-inch, Early 2011) running OS X version 10.10.1 (14B25) 

Safari 8.0.2

Attachments:

Comments:

I am not certain if the platform is Mac 10.10 64 bit or just Mac 10.10
Comment by External U.
8803 | January 24, 2015 12:04:44 PM GMT
Hi Bob Could you attach the log files pertaining to the server details & hotfix installation details. location: /ColdFusion11/cfusion/hf-updates/hf-11-00003/ (hotfix installation log files) : /ColdFusion11/cfusion/logs/ (server,exception,coldfusion & application related log files) Thanks Preethi
Comment by S P.
8804 | January 28, 2015 02:09:21 AM GMT
Since there has been no response, closing the bug for now. If you still are facing issues the bug will be reopened.
Comment by S P.
8805 | May 11, 2015 12:22:13 AM GMT