tracker issue : CF-4027343

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Title:

CF Reports 10, RDS Server, not able to connect, Windows 12 Server

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Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce

Reporter/Name(from Bugbase): Phil Raffel / Phil Raffel (Phil Raffel)

Created: 07/28/2015

Components: Reporting

Versions: 10.0

Failure Type: Non Functioning

Found In Build/Fixed In Build: Final /

Priority/Frequency: Minor / Unknown

Locale/System: English / Win All

Vote Count: 0

Problem Description:  After installing CF 10 on a new Windows 12 server, not able to make a RDS connection in CF Reports

Steps to Reproduce:  Open CF Report Builder 10, attempt to connect to RDS Server

Actual Result:  The error message I receive is: “A connection to the RDS Server could not be established because the webserver was unreachable.”  also "The following error occurred wile trying to connect to the RDS Server:  HTTP/1.1404 Not Found"

Expected Result:  The connection is made and you are able to edit CF Reports.

Any Workarounds:  None.  Currently unable to edit or make new reports.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4027343

External Customer Info:
External Company:  
External Customer Name: Phil
External Customer Email:  
External Test Config: The CF 10 server I am trying to connect too currently has the RDS enabled with no authentication needed.  Server IP:  108.175.155.139

Attachments:

Comments:

Made sure this was not a firewall issues by turning off the firewall. Still was not able to connect.
Comment by External U.
6447 | July 28, 2015 03:37:32 PM GMT
Please let us know if RDS server was configured before accessing. For configuring, go to Edit menu -> "Configure RDS servers" and need to provide all required server details for configuration.
Comment by Akhila K.
6448 | July 31, 2015 02:54:35 AM GMT
Hello, We are unable to repro this issue. Please let us know if you are still facing it, we will re-open the bug. Thanks, Akhila.
Comment by Akhila K.
6449 | September 23, 2015 10:51:46 PM GMT