tracker issue : CF-4126417

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Title:

API manager uninstaller fails

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Status/Resolution/Reason: Closed/Fixed/

Reporter/Name(from Bugbase): Dave Ferguson / Dave Ferguson (Dave Ferguson)

Created: 03/09/2016

Components: API Manager, Installer

Versions: 2016

Failure Type:

Found In Build/Fixed In Build: Beta2_v12 /

Priority/Frequency: Major / Some users will encounter

Locale/System: English / Mac All

Vote Count: 0

Listed in the version 2016.0.02.299200 Issues Fixed doc
Verification notes: verified_ignore on October 01, 2019 using build 2016.0.02.299200 
The uninstaller just quits out without doing anything.  I get to the point that it alerts me that it is being ran a non-root user.  I accept the warning then the installer pauses for a couple seconds then closes.

The log file claims the uninstall was canceled by user but I never canceled it.

See attached log file.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4126417

External Customer Info:
External Company: Disney IT
External Customer Name: Dave Ferguson
External Customer Email: dave@dkferguson.com
External Test Config:  


Bug File Paths:
\\sjshare.corp.adobe.com\Prereleasebugfiles\ColdFusion\12.0\Beta2_v12\4113487\Adobe_ColdFusion_API_Manager_Uninstall_02_03_2016_11_04_19.log

Attachments:

Comments:

Adding BUG AUDIT TRAIL ********action: updated fieldName: Reason newValue: Blank oldValue: Fixed oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-03-08 05:27:39.0 action: updated fieldName: Status newValue: Fixed oldValue: ToTest oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-03-08 05:27:39.0 action: updated fieldName: State newValue: Closed oldValue: Open oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-03-08 05:27:39.0 action: updated fieldName: Owner newValue: Blank oldValue: mukumar oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-03-08 05:27:39.0 action: updated fieldName: Closed By newValue: mukumar oldValue: Blank oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-03-08 05:27:39.0 action: updated fieldName: Date Closed newValue: 2016-03-07 21:27:39.0 oldValue: Blank oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-03-08 05:27:39.0 action: updated fieldName: Changelist newValue: 297948 oldValue: Blank oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-03-08 05:27:24.0 action: updated fieldName: Status newValue: ToTest oldValue: ToFix oprid: djha recordName: RQ_DEFECT timpestamp: 2016-03-07 09:23:27.0 action: updated fieldName: Date Fixed newValue: 2016-03-07 01:23:27.0 oldValue: Blank oprid: djha recordName: RQ_DEFECT timpestamp: 2016-03-07 09:23:27.0 action: updated fieldName: Fixed By newValue: djha oldValue: Blank oprid: djha recordName: RQ_DEFECT timpestamp: 2016-03-07 09:23:27.0 action: updated fieldName: Owner newValue: mukumar oldValue: djha oprid: djha recordName: RQ_DEFECT timpestamp: 2016-03-07 09:23:27.0 action: updated fieldName: Reason newValue: Fixed oldValue: BugVerified oprid: djha recordName: RQ_DEFECT timpestamp: 2016-03-07 09:23:27.0 action: updated fieldName: Fix By Product Milestone newValue: HF2 oldValue: Gold Master oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2016-02-29 13:29:19.0 action: updated fieldName: Severity newValue: 3 oldValue: 2 oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2016-02-29 13:29:19.0 action: updated fieldName: Fix By Milestone newValue: Post Release oldValue: Gold Master oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2016-02-29 13:29:19.0 action: updated fieldName: Priority newValue: 3 oldValue: 2 oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2016-02-29 13:29:19.0 action: updated fieldName: Severity newValue: 2 oldValue: 3 oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2016-02-16 06:21:41.0 action: updated fieldName: Priority newValue: 2 oldValue: 3 oprid: vmannebo recordName: RQ_DEFECT timpestamp: 2016-02-16 06:21:41.0 action: updated fieldName: Dev Assigned newValue: djha oldValue: awdhesh oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:56:12.0 action: updated fieldName: QE Assigned newValue: mukumar oldValue: inoel oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:56:12.0 action: updated fieldName: Owner newValue: djha oldValue: awdhesh oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:56:12.0 action: updated fieldName: Fix By Milestone newValue: Gold Master oldValue: Blank oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:55:16.0 action: updated fieldName: Owner newValue: awdhesh oldValue: inoel oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:55:16.0 action: updated fieldName: Reason newValue: BugVerified oldValue: Blank oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:55:16.0 action: updated fieldName: Status newValue: ToFix oldValue: Unverified oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:55:16.0 action: updated fieldName: Priority newValue: 3 oldValue: 0 oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:55:16.0 action: updated fieldName: Fix By Product Milestone newValue: Gold Master oldValue: Blank oprid: mukumar recordName: RQ_DEFECT timpestamp: 2016-02-04 05:55:16.0 action: updated fieldName: Title newValue: API manager uninstaller fails oldValue: Uninstaller fails oprid: ankumarp recordName: RQ_DEFECT timpestamp: 2016-02-03 19:14:22.0
Comment by CFwatson U.
4195 | March 09, 2016 02:00:13 AM GMT
Added By:ankumarp Note Added: Dave, edited the bug title. Date Added :2016-02-03 19:14:35.0 Added By: PreRelease User User Name:Dave Ferguson Note Added: This should say "API manager uninstaller" but I can't edit the bug report. Date Added :2016-02-03 19:10:00.0 Added By: PreRelease User User Name:Dave Ferguson Note Added: Entered Bug. Date Added :2016-02-03 19:06:14.0
Comment by CFwatson U.
4196 | March 09, 2016 02:00:15 AM GMT
test note
Comment by CFwatson U.
4197 | June 07, 2016 04:18:32 AM GMT
The fix for this bug is available as part of the early-access build for ColdFusion 2016 Update 2.
Comment by CFwatson U.
4198 | June 07, 2016 04:25:12 AM GMT