tracker issue : CF-4206918

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Title:

Error thrown by site-wide exception handler

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Status/Resolution/Reason: To Track//PRNeedInfo

Reporter/Name(from Bugbase): Harendra P. / ()

Created: 01/30/2020

Components: Security, Secure profile

Versions: 2018

Failure Type: Crash

Found In Build/Fixed In Build: 5.1.4 (Build 0001) /

Priority/Frequency: Normal / Not Reproducible

Locale/System: English / Win 2012 Server x64

Vote Count: 0

Problem Description:
Every now and than the error is cropping up and halting the server. We need to restart the service/server to make it functional. 

Steps to Reproduce:

It is popping up randomly on the server. No known way to reproduce it. It is coming after we enabled secure profile. 

Actual Result:
1- Server will start showing 404 and 500 errors while processing cfm pages. 
2- Will need CF service restart to fix the problem. 

Expected Result:
This error should not occur. 


Any Workarounds:
Restarting the service resolves the issue.

Attachments:

Comments:

Hi,   Can you please let me know a few things: # Does it occur after running a particular cfm page, or it happens randomly? # How much time gap between each occurences? # Have you also enabled sandbox? If yes, can you share the exception logs too?   Thanks, Kailash
Comment by Kailash B.
33108 | February 13, 2020 11:41:58 AM GMT
# It happens randomly # Not fixed. Sometime it takes 3 to 4 days and sometime 1 to 2 days. # Yes sandbox has been enabled. Sharing exception log.
Comment by Harendra
33206 | February 28, 2020 06:45:31 AM GMT