tracker issue : CF-4127121

Problem Description: After going in to the administrator for the first time I tried to do an update.  There was a popup that said it was underway and that the server would restart. The update crashed administrator

Steps to Reproduce:  Just click the update button in administrator

Actual Result: Here is the error message showing in place of the side menu:

Object Instantiation Exception.
Class not found: com.adobe.coldfusion.entman.ProcessServer
 
The error occurred in navserver.cfm: line 145
Called from navserver.cfm: line 101
Called from navserver.cfm: line 1
Called from navserver.cfm: line 145
Called from navserver.cfm: line 101
Called from navserver.cfm: line 1
-1 : Unable to display error's location in a CFML template.
Resources:
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.
Browser  	Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36
Referrer  	http://127.0.0.1:8500/CFIDE/administrator/index.cfm
Date/Time  	25-Jul-15 05:22 PM
Stack Trace
at cfnavserver2ecfm380582368._factor21(/CFIDE/administrator/navserver.cfm:145) at cfnavserver2ecfm380582368._factor23(/CFIDE/administrator/navserver.cfm:101) at cfnavserver2ecfm380582368.runPage(/CFIDE/administrator/navserver.cfm:1) 
 at cfnavserver2ecfm380582368._factor21(/CFIDE/administrator/navserver.cfm:145) at cfnavserver2ecfm380582368._factor23(/CFIDE/administrator/navserver.cfm:101) at cfnavserver2ecfm380582368.runPage(/CFIDE/administrator/navserver.cfm:1) 

java.lang.ClassNotFoundException: com.adobe.coldfusion.entman.ProcessServer
	at coldfusion.bootstrap.BootstrapClassLoader.loadClass(BootstrapClassLoader.java:235)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at coldfusion.runtime.java.JavaProxyFactory.getProxy(JavaProxyFactory.java:121)
	at coldfusion.runtime.ProxyFactory.getProxy(ProxyFactory.java:65)
	at coldfusion.runtime.CFPage.createObjectProxy(CFPage.java:6346)
	at coldfusion.tagext.lang.ObjectTag.doStartTag(ObjectTag.java:497)
	at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:3437)
	at cfnavserver2ecfm380582368._factor21(/CFIDE/administrator/navserver.cfm:145)
	at cfnavserver2ecfm380582368._factor23(/CFIDE/administrator/navserver.cfm:101)
	at cfnavserver2ecfm380582368.runPage(/CFIDE/administrator/navserver.cfm:1)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:250)
	at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:736)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:572)
	at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)
	at coldfusion.filter.IpFilter.invoke(IpFilter.java:45)
	at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:497)
	at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:42)
	at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40)
	at coldfusion.filter.PathFilter.invoke(PathFilter.java:142)
	at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94)
	at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
	at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)
	at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:60)
	at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
	at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
	at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62)
	at coldfusion.CfmServlet.service(CfmServlet.java:219)
	at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:121)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at coldfusion.filter.ClickjackingProtectionFilter.doFilter(ClickjackingProtectionFilter.java:75)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:530)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1086)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:659)
	at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:223)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1558)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1515)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)


Expected Result: Expected it would update version

Any Workarounds:

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4127121

External Customer Info:
External Company: BusinessGrade.com
External Customer Name: Rick Mason
External Customer Email: rmason@acd.net

Attachments:

Comments: