tracker issue : CF-4205253

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Title:

API stoped responding

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Status/Resolution/Reason: To Track//PRNeedInfo

Reporter/Name(from Bugbase): MICHAEL P. / ()

Created: 09/25/2019

Components: API Manager

Versions: 2016

Failure Type: Non Functioning

Found In Build/Fixed In Build: API manager with update 1 /

Priority/Frequency: Normal / Some users will encounter

Locale/System: English / Win 2012 Server x64

Vote Count: 0

Problem Description:
My API that gets the oauth2 Token, stops responding once or twice a week.

Steps to Reproduce:
intermittent 

Actual Result:
time out
Expected Result:
oauth2 Token
Any Workarounds:
Reboot the ColdFusion service

Attachments:

Comments:

Hi,   Is it getting stopped at any particular time? Or is it any particular API call that makes it unresponsive? Also, it will be great if you could share some exception logs/thread dumps from the moment it stops responding as that will help us narrow down the issue   Thanks, Kailash
Comment by Kailash B.
31661 | October 21, 2019 06:31:46 AM GMT