Status/Resolution/Reason: To Fix/Withdrawn/BugVerified
Reporter/Name(from Bugbase): Cody W / Cody W ()
Created: 02/16/2017
Components: Document Management, PDF generation
Versions: 2016,2018
Failure Type: Usability Issue
Found In Build/Fixed In Build: 2016,0,03,300357 or any other /
Priority/Frequency: Normal / Few users will encounter
Locale/System: / Win 2012 Server x64
Vote Count: 7
Problem Description:
Intermittently, cfdocument will simply stop working completely. We're using the below code to generate a PDF, and it simply times out.
<cfdocument format="PDF">
<cfoutput>test</cfoutput>
</cfdocument>
You can set the timeout to be any length you want, and cfdocument will still fail to generate even a simple PDF. I've attached a stack trace from SeeFusion when the request was stuck as "cfdocument_while_running.txt". I've attached a stack trace provided by ColdFusion after the timeout as "cfdocument_after_timeout.txt". If any more information is needed, we're happy to provide it as this happens on a somewhat regular basis across several servers.
Steps to Reproduce:
Try to use cfdocument with any content.
Actual Result:
Error Occurred While Processing Request
The content of this document process takes more than 300000 milliseconds to process.
Expected Result:
PDF with the word "test" in it.Attachments:
- February 16, 2017 00:00:00: cfdocument_after timeout.txt
- February 16, 2017 00:00:00: cfdocument_while_running.txt
Comments: