tracker issue : CF-4202302

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Title:

[ANeff] Bug for: custommenu.xml error logged 3x on every F5 of System Information page

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Status/Resolution/Reason: Closed/Withdrawn/NotABug

Reporter/Name(from Bugbase): Aaron Neff / ()

Created: 05/06/2018

Components: Administrator

Versions: 2018

Failure Type: Incorrectly functioning

Found In Build/Fixed In Build: 2018.0.01.308605 (PreRelease) /

Priority/Frequency: Normal / All users will encounter

Locale/System: / Windows 10 64 bit

Vote Count: 0

Issue: custommenu.xml error logged 3x on every F5 of System Information page

Example:
-----------
[Fatal Error] custommenu.xml:15:4: XML document structures must start and end within the same entity.
[Fatal Error] custommenu.xml:15:4: XML document structures must start and end within the same entity.
[Fatal Error] custommenu.xml:15:4: XML document structures must start and end within the same entity.
-----------

Steps to Reproduce:
1) Restart CF
2) In CF Admin, go to the "System Information" page
3) In coldfusion-error.log, see custommenu.xml error logged 3x
4) In CF Admin, go to any other page
5) In CF Admin, go to the "System Information" page
6) In coldfusion-error.log, see no additional custommenu.xml errors logged
7) F5 the "System Information" page
8) In coldfusion-error.log, see custommenu.xml error logged additional 3x
9) F5 the "System Information" page
10) In coldfusion-error.log, see custommenu.xml error logged additional 3x
11) Keep repeating #9 and keep seeing #10

Attachments:

Comments:

Related thread: https://forums.adobeprerelease.com/coldfusionpr/discussion/384/null-messages
Comment by Aaron N.
27692 | May 06, 2018 05:11:11 AM GMT
@Aaron Unable to repro this issue on both Beta build and with update, could you please share some additional setups to repro this issue.
Comment by Dattanand M.
27710 | May 08, 2018 05:11:26 AM GMT
Hi Dattanand, Thank you for looking into this. Yes, simplest repro steps are: 1) Click "(i)" icon, at top-right, to view "System Information" page 2) Press F5 (to refresh page) 3) In coldfusion-error.log, see aforementioned custommenu.xml error added 3x per each F5 Confirmed in CF standalone 2018.0.01.308605 (PreRelease) w/ latest Chrome, Firefox and Edge. Thanks!, -Aaron P.S. Today I gave Nimit a copy of my log files. If you check my coldfusion-error.log, you will see all the custommenu.xml errors. Thanks!
Comment by Aaron N.
27713 | May 08, 2018 06:57:26 AM GMT
@Aaron could you please share the custommenu.xml which is present inside  C:\ColdFusion2018\cfusion\wwwroot\CFIDE\administrator.
Comment by Dattanand M.
29016 | June 11, 2018 11:01:11 AM GMT
Hi Dattanand, Yes, it's the default custommenu.xml that ships w/ CF. Sure, I've just attached it. Thanks!, -Aaron
Comment by Aaron N.
29020 | June 11, 2018 11:20:50 PM GMT
@Aaron please try replacing the content  of custommenu.xml with the one we have attached now i.e "custommenu_new.xml". We could see there is syntax error in the file you have attached (closing <menu> tag has been commented). Please confirm if it works after replacing.  
Comment by Dattanand M.
29036 | June 14, 2018 08:13:47 AM GMT
Hi Dattanand, Regarding 'we have attached [….] "custommenu_new.xml"' I see no attachment. Could you please attach? Thanks!, -Aaron
Comment by Aaron N.
29041 | June 14, 2018 07:52:48 PM GMT
Hi Dattanand, I've confirmed your finding: fixing that syntax error resolves the issue. I've attached custommenu-FromAaron.xml which resolves the issue. Nice find! Thanks!, -Aaron
Comment by Aaron N.
29042 | June 14, 2018 08:13:55 PM GMT
Thanks Aaron for the confirmation. We are closing this bug.
Comment by Vamseekrishna N.
29088 | June 19, 2018 04:27:59 AM GMT
Hi Vamsee, I see this was closed as NotABug. However, it is a bug. CF ships a bung custommenu.xml. Are you saying that won't be fixed? It should be fixed. Thanks!, -Aaron
Comment by Aaron N.
29092 | June 19, 2018 08:20:17 AM GMT