tracker issue : CFB-4198231

select a category, or use search below
(searches all categories and all time range)
Title:

license/access issue

| View in Tracker

Status/Resolution/Reason: Closed/Won't Fix/

Reporter/Name(from Bugbase): Deb Sorensen / Deb Sorensen ()

Created: 08/07/2017

Components: Performance

Versions: 3.0

Failure Type: Others

Found In Build/Fixed In Build: Not sure what you are asking here /

Priority/Frequency: Normal /

Locale/System: / Windows 7 64-bit

Vote Count: 0

Problem Description:
THIS IS FOR CFB 2, but it didn't give me that as an option.

I was directed here by tech support - he didn't feel like dealing with my issue.  

I've had a licensed version of CFB2 since 2013. All worked great.  About 8 months ago every time I open it the splash screen telling me my trial has expired and asking for my license displays. I enter the license number, get the green check and CF opens. However many features don't work, most significantly the CF Search tool.  And then when I open CFB the next time we start all over again.

I have a valid license key for this product - I just want it to work the way it always did.  I understand support is over for this product - but I continue to use it every day. I'm not interesting in paying for a newer version (especially if it is just going to crap out like this did)

Please let me know how to resolve this.

Steps to Reproduce:

Actual Result:

Expected Result:

Any Workarounds:

Attachments:

Comments:

Additional info: I just tried to use a feature in CFB2 and got this error message: "Standard Edition trial expired. Only the Coldfusion Builder 2 Express Edition features are now available. The feature you are trying is not available in the Express Edition" This was NOT a trial - I have a valid licence key for this product.
Comment by Deb S.
26040 | August 07, 2017 02:41:25 PM GMT
@Den, I am afraid there is very little we can do here. Please consider upgrading to a supported version.
Comment by Vamseekrishna N.
27619 | April 09, 2018 12:36:25 PM GMT