tracker issue : CFB-3779201

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Title:

Installing Coldfusion Builder as an Eclipse Plugin on 64 bit windows installs jre folder which breaks eclipse

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Status/Resolution/Reason: Closed/Withdrawn/

Reporter/Name(from Bugbase): Jim Ward / Yodeler (Jim Ward)

Created: 06/20/2014

Components: Installer

Versions: 3.0

Failure Type: Non Functioning

Found In Build/Fixed In Build: 3.0 Final /

Priority/Frequency: Major / Some users will encounter

Locale/System: English / Windows 7 64-bit

Vote Count: 0

Problem Description: Installing Coldfusion Builder as an Eclipse Plugin on 64 bit windows installs jre folder which breaks eclipse.

Steps to Reproduce: On 64 bit Windows 7 Install version 4.3.2 of 64 bit Eclipse.  Eclipse will run fine.  Then install ColdFusion Builder 3.0.  When trying to run Eclipse you get a "Failed to load the JNI shared library".

Actual Result:  Error message "Failed to load the JNI shared library".

Expected Result:  Eclipse with Coldfusion Builder should run.

Any Workarounds:  Delete the JRE directory under the eclipse home folder that Coldfusion Builder installs.  However, most people will not be able to figure this out.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3779201

External Customer Info:
External Company:  
External Customer Name: Yodeler
External Customer Email:  
External Test Config: My Hardware and Environment details:  Windows 7 64 bit, Eclipse 4.3.2 64 bit.

Attachments:

Comments:

This may very well happen on other Windows versions.
Comment by External U.
26961 | June 20, 2014 08:01:31 AM GMT
I think you are using 32-bit Eclipse with 64-bit ColdFusion Builder Installer or 64-bit Eclipse with 32-bit ColdFusion Builder Installer You should be using 32-bit Eclipse with 32-bit ColdFusion Builder Installer and 64-bit Eclipse with 64-bit ColdFusion Builder Installer Can you please check once again and let us know, if you are still facing the same issue. (Comment added from ex-user id:prk)
Comment by Adobe D.
26962 | July 02, 2014 04:36:15 AM GMT
Well, it would be nice if it were that easy. The download for Coldfusion Builder 3 on the Adobe web site does not give an option to download in 64 bit or 32 bit versions for Windows. It only gives one version for windows and does not say if it is 32 or 64 bit. It does so for Linux, but not Windows. So I downloaded the version that was given and it did not work correctly for 64 bit.
Comment by External U.
26963 | July 02, 2014 06:47:06 AM GMT
64 bit installer will be taken care by Rakshith or Kishore. Keeping this bug open for tracking purpose. (Comment added from ex-user id:prk)
Comment by Adobe D.
26964 | July 04, 2014 04:36:35 AM GMT
Now both 64 bit and 32 bit Installers are available. Hence, closing this bug. (Comment added from ex-user id:prk)
Comment by Adobe D.
26965 | September 25, 2014 11:20:02 PM GMT