tracker issue : CF-4162515

Problem Description:
CF11 update 8 doesn't install properly via coldfusion administrator automatic installation. Below are errors seen in log installation file :
886 Successes
0 Warnings
6 NonFatalErrors
9 FatalErrors

Moving files failed:
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Could not move the file C:\ColdFusion11\cfusion\lib\updates\chf11000007.jar to the backup location C:\ColdFusion11\cfusion\hf-updates\hf-11-00008\backup\lib\updates\chf11000007.jar

Moving files failed:
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Could not move the file C:\ColdFusion11\cfusion/lib/httpclient-4.3.5.jar to the backup location C:\ColdFusion11\cfusion\hf-updates\hf-11-00008\backup/lib/httpclient-4.3.5.jar

Moving files failed:
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Could not move the file C:\ColdFusion11\cfusion/lib/httpclient-cache-4.3.5.jar to the backup location C:\ColdFusion11\cfusion\hf-updates\hf-11-00008\backup/lib/httpclient-cache-4.3.5.jar

Moving files failed:
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Could not move the file C:\ColdFusion11\cfusion/lib/httpcore-4.3.2.jar to the backup location C:\ColdFusion11\cfusion\hf-updates\hf-11-00008\backup/lib/httpcore-4.3.2.jar

Moving files failed:
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Could not move the file C:\ColdFusion11\cfusion/lib/httpmime-4.3.5.jar to the backup location C:\ColdFusion11\cfusion\hf-updates\hf-11-00008\backup/lib/httpmime-4.3.5.jar

Moving files failed:
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Could not move the file C:\ColdFusion11\cfusion/lib/commons-net-3.0.1.jar to the backup location C:\ColdFusion11\cfusion\hf-updates\hf-11-00008\backup/lib/commons-net-3.0.1.jar

Moving files failed:
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Could not move the file C:\ColdFusion11\cfusion/lib/commons-collections-3.2.1.jar to the backup location C:\ColdFusion11\cfusion\hf-updates\hf-11-00008\backup/lib/commons-collections-3.2.1.jar


Failed to copy hotfix files:C:\Users\cfuser.DUPLI-ECRITEL\921599.tmp\dist\cfusion\db\slserver54\bin\swagent.exe
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Failed to copy the hotfix files to the target location:C:\ColdFusion11\cfusion\db\slserver54\bin\swagent.exe
                                            FATAL ERROR - C:\ColdFusion11\cfusion\db\slserver54\bin\swagent.exe (Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus)

Failed to copy hotfix files:C:\Users\cfuser.DUPLI-ECRITEL\921599.tmp\dist\cfusion\db\slserver54\bin\swsoc.exe
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Failed to copy the hotfix files to the target location:C:\ColdFusion11\cfusion\db\slserver54\bin\swsoc.exe
                                            FATAL ERROR - C:\ColdFusion11\cfusion\db\slserver54\bin\swsoc.exe (Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus)

Steps to Reproduce:
Coldfusion administrator hotfix installer

Actual Result:
Update is not installed and there is no option to rollback to previous version

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4162515

External Customer Info:
External Company:  
External Customer Name: PIERRE THES
External Customer Email:  
External Test Config: My Hardware and Environment details:



Windows 2012 R2 64bits



I was running CF11 update 7 on Java 1.8.0_66

Attachments:

1. June 13, 2016 00:00:00: 1_cf11_Update_8_Uninstall_06_13_2016_09_09_45.txt

Comments: