Title:
Bug 77147:(Watson Migration Closure)One of the very frustrating things about managing email using cfexchange is the inability to find related messages
| View in TrackerStatus/Resolution/Reason: Closed/Fixed/
Reporter/Name(from Bugbase): Daemach Laratin / John Wilson (Daemach2)
Created: 05/09/2009
Components: CFExchange
Versions: 9.0
Failure Type: Unspecified
Found In Build/Fixed In Build: 0000 /
Priority/Frequency: Normal / Unknown
Locale/System: English / Platforms All
Vote Count: 3
Problem:
One of the very frustrating things about managing email using cfexchange is the inability to find related messages. We need a "thread-id" and some way to search by that thread-id to find related messages or some other mechanism to let me find all the replies to an email I sent.
I want the server to log, as part of my customer's record, every email I send to that client (using outlook instead of a simplistic web-based client) as well as any replies. On the server side I need a way to keep it all organized so I can show it in a tree control - most likely in ext. (JSON) Thread-id + corrected timestamps should do it.
Method:
Result:
----------------------------- Additional Watson Details -----------------------------
Watson Bug ID: 3038509
External Customer Info:
External Company:
External Customer Name: John Wilson
External Customer Email: 629D14F146B7D7D7992015B9
External Test Config: 05/09/2009Attachments:
Comments: