Status/Resolution/Reason: Closed/Withdrawn/NotABug
Reporter/Name(from Bugbase): Matt Reid / Matt Reid (Matt Reid)
Created: 07/06/2016
Components: Database
Versions: 11.0
Failure Type: Non Functioning
Found In Build/Fixed In Build: CF11_Final /
Priority/Frequency: Major / Some users will encounter
Locale/System: English / Win 2012 Server x64
Vote Count: 0
Problem Description: A non-SQL error occurred while requesting a connection from DATASOURCENAME. Timed out trying to establish connection. swagent.exe runs high on CPU and cannot be stopped with the service -- must manually kill.
Steps to Reproduce: Application is running normally. The problem frequency is about a week and happens on a different DB query each time.
Actual Result: Application produces error stating DB query timed out out.
Expected Result: Query should complete as it has not been changed between updates.
Any Workarounds: Kill swagent.exe and restart Service
Logs state:
A non-SQL error occurred while requesting a connection from DATASOURCENAME.
Timed out trying to establish connection
Jul 6, 2016 12:50:04 PM Error [ajp-bio-8014-exec-7] - Error Executing Database Query.Timed out trying to establish connection
----------------------------- Additional Watson Details -----------------------------
Watson Bug ID: 4170895
External Customer Info:
External Company:
External Customer Name: Matt Reid
External Customer Email:
External Test Config: My Hardware and Environment details:
Operating System: Windows Server 2012 R2 Standard 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160513-1153)
Language: English (Regional Setting: English)
System Manufacturer: VMware, Inc.
System Model: VMware Virtual Platform
BIOS: PhoenixBIOS 4.0 Release 6.0
Processor: Intel(R) Xeon(R) CPU E5-2690 v3 @ 2.60GHz (2 CPUs), ~2.6GHz
Memory: 3072MB RAM
Available OS Memory: 3072MB RAM
Page File: 2681MB used, 1541MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11Attachments:
Comments: