tracker issue : CF-3313446

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Title:

CFMAIL failing and not returning error

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Status/Resolution/Reason: Closed/Withdrawn/

Reporter/Name(from Bugbase): John Glynn / John Glynn (john_glynn)

Created: 08/18/2012

Components: ColdFusion Services

Versions: 9.0

Failure Type: Data Loss

Found In Build/Fixed In Build: 9.0 /

Priority/Frequency: Trivial / Not Reproducible

Locale/System: English / Win 2008 Server R2 64 bit

Vote Count: 0

Duplicate ID:	CF-3313431

Problem Description:
Same problem as is described here: http://www.shopgather.com/mw/index_mw.cfm?pg=contact%20us
Steps to Reproduce:
I am unable to reliably reproduce this problem, it seems random.  ALl failed emails though have been through scheduler and not through mailWorker

I searched this bug database for the bug IDs mentioned in the forum thread mentioned above but those searches came back empty.
Actual Result:
Flash version of page there is no return, neither pass nor fail, users report endless waiting: (http://www.shopgather.com/?page_request=contact%20us)
Non-flash version the site behaves as if the email succeeded ( this is based on user report, I cannot reproduce this behavior).
In both cases the email is lost, untraceable in the mail server log files (SmarterMail)
In both cases email is traceable in ColdFusion log files and show as having been sent on to the mail server (which resides on the same machine)
Expected Result:
Flash version: email would send successfully and a return would indicate success and an actual email would be sent
Non-flash version: page would reload and indicate a success and an actual email would be sent
Any Workarounds:
create a "mailto:" link instead?  Not very graceful.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3313446

External Customer Info:
External Company:  
External Customer Name: john_glynn
External Customer Email:  
External Test Config: My Hardware and Environment details:

Processor: Intel(R)Xeon(R) CPU E5450 @ 3.00GHz 2.99 GHz

Install memory (RAM) 4GB

64-bit OS



Server Product  ColdFusion  

Version  9,0,0,251028    

Edition  Standard    

Serial Number  1187-5001-4995-8016-5516-4651    

Operating System  Windows Server 2008    

OS Version  6.1    

Update Level  /C:/ColdFusion9/lib/updates/chf9000001.jar    

Adobe Driver Version  4.0 (Build 0005)    

JVM Details  

Java Version  1.6.0_14    

Java Vendor  Sun Microsystems Inc.    

Java Vendor URL  http://java.sun.com/  

Java Home  C:\ColdFusion9\runtime\jre    

Java File Encoding  Cp1252    

Java Default Locale  en_US    

File Separator  \    

Path Separator  ;    

Line Separator  Chr(13)  

User Name  LEAD343$    

User Home  C:\    

User Dir  C:\ColdFusion9\runtime\bin    

Java VM Specification Version  1.0    

Java VM Specification Vendor  Sun Microsystems Inc.    

Java VM Specification Name  Java Virtual Machine Specification    

Java VM Version  14.0-b16    

Java VM Vendor  Sun Microsystems Inc.    

Java VM Name  Java HotSpot(TM) Server VM    

Java Specification Version  1.6    

Java Specification Vendor  Sun Microsystems Inc.    

Java Specification Name  Java Platform API Specification    

Java Class Version  50.0    



Mail client: SmarterMail - hosted on the same machine

Attachments:

Comments:

This is a dedicated cloud server hosted at GearHost.com
Comment by External U.
18439 | August 18, 2012 12:54:01 PM GMT