tracker issue : CF-3323991

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Title:

Coldfusion Application Server needs restart after remote logoff on Windows XP machine

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Status/Resolution/Reason: Closed/Fixed/

Reporter/Name(from Bugbase): Matt Bostrom / Matt Bostrom (BosDog)

Created: 09/04/2012

Components: Web Container (Tomcat)

Versions: 10.0

Failure Type: Crash

Found In Build/Fixed In Build: Final / 282891

Priority/Frequency: Critical / All users will encounter

Locale/System: English / Win XP SP3

Vote Count: 1

Problem Description: our DEV/TEST server is running Coldfusion 10 on a Windows XP box. When a user remotely logs into the server machine (at this point the Coldfusion application works). Once the user logs off of the machine and we try to access any of our CFM pages we get the "503 Service Unavailable" message. The Coldfusion services show as running... the only way to fix is restart the Coldfusion Application Service (not by logging in remotely but by right-clicking "Computer" and selecting "Manage" --> "Action" --> "Connect to another computer"

Steps to Reproduce: When a user remotely logs into the server machine (at this point the Coldfusion application works). Once the user logs off of the machine and we try to access any of our CFM pages we get the "503 Service Unavailable" message. The Coldfusion services show as running... the only way to fix is restart the Coldfusion Application Service (not by logging in remotely but by right-clicking "Computer" and selecting "Manage" --> "Action" --> "Connect to another computer"

Actual Result: The 

Expected Result: The Coldfusion Service should not be interrupted by a user login and logoff to the server. This never happened with CF8.

Any Workarounds:  none we can find

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3323991

Keywords:
FixTested


External Customer Info:
External Company:  
External Customer Name: BosDog
External Customer Email:  
External Test Config: My Hardware and Environment details: Coldfusion 10 / Windows XP

Attachments:

Comments:

This s very similiar to what I see on console sessions of Server 2003. Bug CF-3311863 which make sense seeing as how XP and 2003 are the same underneath.
Vote by External U.
18184 | September 04, 2012 01:20:02 PM GMT