tracker issue : CF-3505989

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Title:

No error message is displayed with incorrect input when updating SN in the CF admin.

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Status/Resolution/Reason: Closed/Won't Fix/NotWorthEffort

Reporter/Name(from Bugbase): / ext-user (Piyush Kumar Nayak)

Created: 02/25/2013

Components: Administrator, Administrator Console

Versions: 10.0

Failure Type: Incorrect w/Workaround

Found In Build/Fixed In Build: 283922 /

Priority/Frequency: Minor / Few users will encounter

Locale/System: English,Japanese / Mac 10 All,Win XP All

Vote Count: 0

Problem: No error message is displayed when no input is provided in the upgrade SN field when updating an upsell key in the CF admin.

Method:
-Install Dawn in the trial mode.
-Log in to the admin console and click on info icon.-Put in an upsell SN and submit.-Text box opens for putting in the upgrade license key.-Click on the submit button again or key in the same SN again and submit.
Result: No error message is displayed.

Expected:  should display an error message, informing the user that the field is empty or the key combination invalid, depending on the input.

Workaround:

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3505989

External Customer Info:
External Company:  
External Customer Name:  
External Customer Email:

Attachments:

Comments:

The issue exists with CF10, but is not observed with CF11. Closing this, since it is a harmless usability issue.
Comment by Piyush K.
16197 | December 04, 2014 03:01:55 AM GMT