Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce
Reporter/Name(from Bugbase): Zad Imam / Zad Imam (zadi1)
Created: 06/13/2013
Components: Net Protocols, MAIL
Versions: 10.0
Failure Type:
Found In Build/Fixed In Build: Final /
Priority/Frequency: Major / Some users will encounter
Locale/System: English / Win 2008 Server R2 64 bit
Vote Count: 1
Problem Description:
We have not been able to find a direct cause for this issue nor any pattern on why it even occurs. Emails that are sent out on a daily basis to both internal and external users fail at random times. When we go into the undeliverable folder to move it back to spool, in some cases, some of them can spool fine but some of them go right back to the undeliverable folder. The error message we see in our mail log is that it is 'missing body for message'. I then edit the file manually and add body to it, then spool it just fine. Some emails however do not go out the matter what I do.
Steps to Reproduce:
I cannot replicate this issue at will, it just happens.
Actual Result:
Mail logs -
"Error","scheduler-1","06/12/13","01:00:53",,"javax.mail.MessagingException: missing body for message"
"Error","scheduler-1","06/12/13","02:00:24",,"javax.mail.MessagingException: missing body for message"
"Error","scheduler-3","06/12/13","03:01:11",,"javax.mail.MessagingException: missing body for message"
"Error","scheduler-0","06/12/13","04:00:44",,"javax.mail.MessagingException: missing body for message"
"Error","scheduler-3","06/12/13","05:00:22",,"javax.mail.MessagingException: missing body for message"
"Error","scheduler-1","06/12/13","06:00:59",,"javax.mail.MessagingException: missing body for message"
"Error","scheduler-3","06/12/13","07:00:53",,"javax.mail.MessagingException: missing body for message"
"Error","scheduler-0","06/12/13","08:01:17",,"javax.mail.MessagingException: missing body for message"
"Error","scheduler-3","06/12/13","08:12:35",,"javax.mail.MessagingException: missing body for message"
Expected Result:
Any Workarounds:
It is hit or miss, you can edit the mail file manually and add body to it, then try to spool it. Sometimes it will process, other times it does not at all.
----------------------------- Additional Watson Details -----------------------------
Watson Bug ID: 3578266
External Customer Info:
External Company:
External Customer Name: zadi1
External Customer Email:
External Test Config: My Hardware and Environment details:
Windows Server 2008 Standard R2 64 Bit
We are connecting to a Exchange Mail ServerAttachments:
Comments: