tracker issue : CF-3738881

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Title:

Merging PDFs with Signature Blocks

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Status/Resolution/Reason: Closed/Won't Fix/ThirdParty

Reporter/Name(from Bugbase): Paul Jarema / Paul Jarema (Paul Jarema)

Created: 04/08/2014

Components: Document Management, PDF manipulation

Versions: 10.0

Failure Type:

Found In Build/Fixed In Build: Final /

Priority/Frequency: Major / Most users will encounter

Locale/System: English / Win 2008 Server R2

Vote Count: 0

Problem Description: I have a PDF form built in LiveCycle that contains a signature block. After filling multiple copies of the form using cfpdfform inside a cfloop, I am flattening and then attempting to merge them into one PDF using cfpdf action=merge. The PDFs merge, but the signature block can only be signed on the first and last pages of the merged PDF. Pages in the middle just have a blank, unsignable box.

Steps to Reproduce: 

Actual Result: For merging two forms, just the last page has a signable block. For three or more, the first and last pages have a signable block.

Expected Result: It would be nice to have a signable signature block on every page of the merged PDF.

Any Workarounds: Processing one PDF at a time and not merging them.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3738881

Bug Grouping Info:
Bug Group ID: BG175026
Bug ID: CF-3738881
Bug relationship: Awaiting Fix
Product: ColdFusion

Bug Group ID: BG175026
Bug ID: 4068745
Bug relationship: Pending Fix
Product: CT Gibson



External Customer Info:
External Company:  
External Customer Name: pauljarema
External Customer Email:  
External Test Config: My Hardware and Environment details: Windows environment all around. IE9.

Attachments:

  1. April 09, 2015 00:00:00: 1_form_merge_2_pages.pdf
  2. April 09, 2015 00:00:00: 2_form_merge_3_pages.pdf
  3. April 09, 2015 00:00:00: 3_form_merge_6_pages.pdf
  4. April 09, 2015 00:00:00: 4_form_merge_6_pages.pdf

Comments:

If I don't flatten it just duplicates data from the last PDF of the series. Flattening a single PDF does preserve the signing capability.
Comment by External U.
12783 | April 08, 2014 08:31:26 AM GMT
Hi paul, Can you please send me the pdf that you are using? I tested in my LiveCycle PDF and it has the signature blocks on every page. Thanks & Regards, Suchika.
Comment by Suchika S.
12784 | August 20, 2014 01:47:55 AM GMT
Have not heard back from the customer. Closing the bug. If you are still facing the issue ,please provide us the pdf you are using. We can re-open the bug.
Comment by Suchika S.
12785 | December 03, 2014 03:53:53 AM GMT
Sorry for the delay between communications. I was able to reproduce this using the following code: <cfpdf action="merge" source="form 1.pdf, form 2.pdf, form 3.pdf, form 4.pdf, form 5.pdf, form 6.pdf" destination="form merge.pdf" overwrite="yes"> I will attach three PDFs displaying the behavior I am seeing.
Comment by External U.
12786 | April 09, 2015 07:02:59 AM GMT
Adobe, This ticket was closed b/c you were waiting on a response from Paul. Paul has replied. So please re-open this ticket. Thanks!, -Aaron
Comment by External U.
12787 | September 07, 2015 03:30:51 PM GMT
Adobe, Repro is very simple (it'll take you 2 minutes): 1) Download the 3 PDFs Paul attached to this ticket 2) Run <cfpdf action="merge" source="form merge 2 pages.pdf,form merge 3 pages.pdf,form merge 6 pages.pdf" destination="form merge.pdf" overwrite="yes"> 3) Open "form merge.pdf" and see all signature blocks (except the first and last) are unsignable (bug) Verified in CF11 Update 5 (build 11,0,05,293506). Tho he filed this for CF10 so it should also be fixed in a CF10 update. Thanks!, -Aaron
Comment by External U.
12788 | September 07, 2015 03:45:51 PM GMT
I can also attach the original source PDFs if that will help. The PDFs currently attached are the results from merging already. Aaron - thanks for reproducing.
Comment by External U.
12789 | September 08, 2015 06:30:34 AM GMT
Thanks for the repro case Paul & Aaron. !
Comment by Suchika S.
12790 | September 08, 2015 06:48:12 AM GMT
Hi Suchika and Paul, You're very welcome. And thanks very much Suchika! -Aaron
Comment by External U.
12791 | September 08, 2015 06:17:09 PM GMT
Unfortunately, this is a current design limitation and will not be fixed given that this is an edge case. Also, Acrobat doesn't support this.
Comment by Kailash B.
12792 | July 17, 2017 08:49:17 AM GMT