portal entry

Steve, since you allude to this being related to having applied a CF update, my bet would be that there was an error in applying the update. I have a blog post about it, with details of both how to find if there was (not obvious) and what to do to recover (also not so obvious). You can see it as the first in a list of top resources I keep (blog posts by myself and others)  at <a href="https://www.carehart.org/top.cfm" rel="nofollow">https://www.carehart.org/top.cfm</a> Let us know if that gets you going.

Comment by Charlie Arehart

Did you open the Services panel and check what executable the service is trying to run?  Is it the same, and in the same directory, as the one you are starting from the command line?

Comment by Paul Mascari

They are the same  

Comment by stevedup

Charlie - I have been to your blog and I didn't mean to imply the update began this issue. I was troubleshooting, following quite a few f you threads and decided to do a complete uninstall of 11 and a clean re-install. I used to have 10 running on this machine but did a total removal of it and a registry clean. The install now is a clean 11 and no matter where I am in the process (no updates, update 8, update 15) the service can never be started from anywhere but the CMD/Run as administrator console command line

Comment by stevedup

What user do you have listed in the login tab of the windows service definition for cf? If it's not system, then has the listed user been given permission to the cf11 folder?

Comment by Charlie Arehart

I actually used you trick on <a href="https://www.carehart.org/blog/client/index.cfm/2016/1/28/skipping_CF_migration_wizard_if_stuck#more" rel="nofollow">https://www.carehart.org/blog/client/index.cfm/2016/1/28/skipping_CF_migration_wizard_if_stuck#more</a> to get past stalled wizard screen...

Comment by stevedup

Good to hear, if that was another issue.  But as for your main issue, did you resolve that? Did you see my reply above? Somehow the UI fooled me and it shows as a new comment rather than a reply to your last one.

Comment by Charlie Arehart

It's set to SYSTEM

Comment by stevedup

Still can't get the Service to start  

Comment by stevedup

Issue still remains  

Comment by stevedup

Steve, when you say cf won't start as a service, do you mean you get an error in the services panel? Or that some page (perhaps the admin) doesn't load? And are there any lines in the cf logs when you do try to start it that way? Finally  if this is pressing enough for you to want to solve this sooner than via all this back and forth, we may solve it via a quick consulting session via shared desktop. For more on my rates, approach  satisfaction guarantee  and more, see the consulting page at carehart.org

Comment by Charlie Arehart

Not that press for right now - I can run CF 11 from the Console but would love have it run like it should! :-/  

Comment by stevedup

Ok, so please then focus on the first part of my comment you are replying to.

Comment by Charlie Arehart

Error in service panel. See attached…But it runs from CMD.exe As Administrator...  

Comment by stevedup

Running from CMD.exe as Administrator…

Comment by stevedup

Ok, and I had asked, "And are there any lines in the cf logs when you do try to start it that way?" (as a service)

Comment by Charlie Arehart

Charlie – I update the original post and cleared all logs, attempted to restart the service and compiled all the logs in a pdf linked above.I did this immediately after you last question but it took several days before the PDF upload was allowed in the forumhttps://coldfusion.adobe.com/files/2018/11/CF11-Clean-logs-after-attempt-to-start-SERVICE-4.pdf

Comment by stevedup

Here is my random advice. I used to work for a company that had a really aggressive virus scan. It wanted to scan every .jar in ColdFusion every time there was start of the server. To get around it. I would start it on the command line. Stop it on the command line, then restart it as a service.

Comment by James Mohler

Tried turning off all virus scanning no luck

Comment by stevedup

OK, Steve, I have assessed the logs, and from what I see, it will be very hard to resolve this issue here by email/comment (in my opinion, at least). So I will re-assert my suggestion that we may be able to solve this via a remote screensharing session.  There are various things I would propose to look at more closely, and those things are just too complicated to relate here in comments. As I said in my earlier comment, I do offer a satisfaction guarantee, so you would not pay for time you did not find valuable. Again, if interested, see the consulting page at carehart.org. Or perhaps someone else will have an idea for you.

Comment by Charlie Arehart

Steve, did you end up solving this, perhaps? If not, did you see my previous reply and offer?

Comment by Charlie Arehart